Privacy Policy
Your privacy is our priority
Last updated: December 2025
1. Introduction
At AvilaDev (AVILADEV, C.A., RIF J-XXXXXXXX-X), we are committed to protecting your privacy and complying with applicable data protection laws in Venezuela and internationally. This policy describes how we collect, use, and protect your personal information.
2. Information We Collect
2.1 Information you provide to us:
- Contact details: Full name, email, phone number, company
- Project details: Project type, budget, timeline, description
- Communications: Messages you send us through forms, email, or WhatsApp
2.2 Information collected automatically:
- Browsing data: Pages visited, time on site, element clicks
- Technical data: IP address, browser type, device, operating system
- Cookies and similar technologies: See our Cookie Policy
- Analytics: Aggregated data from Google Analytics 4 (user behavior, conversions)
3. How We Use Your Information
We use your personal information to:
- Respond to your inquiries: Send you quotes, estimates, and proposals
- Communication: Contact you by email, WhatsApp, or phone about your project
- Improve our services: Analyze user behavior to optimize the experience
- Marketing (with your consent): Send you special offers, discounts, and updates
- Legal compliance: Fulfill legal and regulatory obligations in Venezuela
- Security: Detect and prevent fraud, spam, or malicious activities
4. Legal Basis for Processing
We process your information based on:
- Consent: By submitting the form, you accept our policies
- Contract performance: To provide the requested services
- Legitimate interest: To improve our services and communicate with you
- Legal compliance: Tax and legal obligations in Venezuela
5. Sharing Your Information
We do NOT sell or rent your personal information to third parties.
We may share your information with:
- Service providers: Google Analytics, Vercel (hosting), email services (Nodemailer)
- Payment processors: If you hire our services (Stripe, PayPal, etc.)
- Legal authorities: If required by law or to protect our rights
6. Data Security
We implement technical and organizational measures to protect your information:
- SSL/TLS encryption: All communications are encrypted (HTTPS)
- Restricted access: Only authorized personnel can access your data
- Secure storage: Data stored on secure servers (Vercel, Google)
- Strong passwords: Systems protected with two-factor authentication
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.
- Quote data: 3 years from the last contact
- Client data: During the business relationship + 5 years (tax obligations)
- Analytics: Aggregated and anonymous data (no time limit)
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request the deletion of your data ("right to be forgotten")
- Objection: Object to the processing of your data for marketing
- Portability: Receive your data in a structured and readable format
- Withdraw consent: Revoke your consent at any time
To exercise your rights, contact us:
Email: info@aviladev.com
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. For more information, please see our Cookie Policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. The date of the last update is indicated at the beginning of this document.
11. Contact
If you have questions or concerns about this privacy policy, contact us: